
Client Testimonials
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Kim W.
My Mother had quite an infestation of mice throughout her basement and first floor. We called (based on a recommendation from a neighbor in North Springfield) who has used him for many years. Dylan came out (ON TIME!) and was so professional, friendly, efficient and patient. He not only explained the process to me, he very carefully explained to my elderly mother and was so kind and patient. He reviewed everything multiple times and was very thorough. Rarely have I had a good experience with techs being patient with my Mom and keeping things simple and not talking down to her. I'm very pleased and have no problem recommending their service!
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Alex S.
Shawn is awesome and put us at ease.
We are first-time home owners that were a little panicked after finding two cockroaches in our home. Shawn squeezed us in for an inspection the week I called, conducted a thorough inspection of the home, and sprayed the house.
I appreciated that Shawn approaches issues from a scientific point of view, identifying various root causes and systematically ruling them out. He patiently answered my many questions and ultimately told us we don't have a problem, just the occasional roach that comes from living in the climate of northern VA and near water. It takes integrity for an exterminator to give you good news and thus not try to up-sell.
Even better, his treatment has clearly worked and is pet friendly. We will use him again if nothing else for peace of mind.
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Kathy M.
I called the owner, Shawn, with my concern about an ant infestation around the outside of my home. He immediately called me back and was able to schedule someone to come out within days. Dylan showed up at my house right on time. He did a very thorough inspection and made recommendations for treatment. He was willing and able to stay and do the treatment that day to treat for ants and spiders. He worked diligently for over 2 hours and did an amazing job. He gave me a full debrief. I was so impressed that I immediately signed up for their quarterly service which was very fairly priced. He also told me to call back at any time if I continue to have issues. I would highly recommend Mount Vernon Pest control for any of your pest control concerns. I was so pleased to support a local company with excellent customer service!
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Karen K.
Thank you! I placed a call and had boots on the ground in a matter of hours to clear a home inspection termite problem found at the 11th hour.
Shawn redid the inspection, found problems the other inspector had glosses over and was able to treat the issue within 24 hrs allowing us to close on the house on time and with the understanding that the problem was solved not just for closing but for what should be 10 yrs or more.
Shawn thoroughly explained the problem, the source, the solution and the execution.
We've used Shawn and his team before with good results. They came through again. The price was reasonable and the service, punctuality and communications all that you would expect of a 5 star company.